Ready to lead a high-energy café and connect our Specialty Coffee with Artisanal Pastry—seamlessly?
About Andersen & Maillard
We unite Specialty Coffee and Artisanal Pastry across three Copenhagen locations. Our café, Roastery and Bakery teams collaborate closely, creating a vibrant community experience.
Role Overview
As Venue Manager for our Nordhavn café, you’ll run day-to-day operations, lead and develop the Front of House team, and coordinate tightly with bakery management to ensure an efficient guest flow and a spotless, welcoming venue.
Type: Full-time · Location: Nordhavn · Start: Beginning of August
Key Responsibilities
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Team Leadership: Lead, coach and schedule the FOH team; assign stations; handle sick calls on rotation; nurture a cooperative, high-standard culture.
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Customer Excellence: Ensure warm, efficient service; resolve complaints with professionalism and empathy; maintain smooth guest flow.
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Operations & Bakery Coordination: Manage inventory and ordering; keep stations stocked; uphold venue cleanliness and readiness; liaise with bakery to coordinate shared spaces and workflow.
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Compliance: Enforce health, safety and hygiene; uphold dress code/phone policies; communicate daily with upper management and escalate issues promptly.
Requirements
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1+ year leadership/management experience in café/hospitality or similar
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Strong people leadership: motivate, train and hold standards
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Passion for hospitality; genuine care for guests and colleagues
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Problem-solver with excellent planning, communication and time-management
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Comfortable making quick, sound decisions in a fast-paced setting
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Detail-driven; proactive in implementing procedures
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Fluent in English
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Valid visa to live and work in Denmark
Why Join Us
Shape the daily experience for both guests and team in a supportive environment with real growth opportunities—alongside people passionate about quality and community.
Apply
Click “Apply now” below and tell us why you’re the right fit for Andersen & Maillard.
